Terms of Service
Please read these operational terms carefully before utilizing the marketplace.
General Provisions (All Users)
1.1 Platform Communication & Transactions: To ensure platform safety, fraud prevention, and strict escrow protection, all communications, asset submissions, and monetary transactions must occur exclusively within the Mailexirus platform. Attempting to move negotiations or payments off-platform violates these terms and will result in immediate permanent account termination.
1.2 Escrow Intermediary Role: Mailexirus acts solely as a multi-party escrow intermediary facilitating ad space transactions. We do not guarantee specific campaign engagement metrics, open rates, click-through volumes, or subsequent sales conversions.
1.3 Prohibited Content: Users agree not to submit or publish creative assets promoting unlawful acts, hate speech, adult content, malicious software, or deceptive financial schemes.
Buyer & Sponsor Terms
2.1 Upfront Commitments & Cancellations: Orders are confirmed securely upon placing funds into escrow. Because calendar inventory is reserved instantly upon checkout, buyers may not cancel or revoke an order once placed.
2.2 Automated Order Expirations: To protect calendar integrity, pending orders will automatically expire and be cancelled if unaccepted by the publisher either: two (2) days before the scheduled issue run date, OR seven (7) days after the order was initially placed (whichever occurs first).
2.3 Full Rejection Refunds: If a publisher explicitly rejects a booking submission or if the order automatically expires due to inaction, 100% of the buyer's funds are instantly refunded from escrow back to the original payment method.
2.4 Dispute & Inquiry Window: Buyers have up to seven (7) days following the scheduled issue run date to open an official inquiry if the publisher fails to provide the service or deliver verifiable proof. If no dispute is raised within this 7-day window, funds are cleared for payout.
Seller & Publisher Terms
3.1 Supported Payout Jurisdictions: Net payouts are routed securely via Stripe Connect. Sellers must independently verify that their bank account resides within a supported Stripe Connect processing country prior to listing inventory. View supported jurisdictions directly via the Stripe Global Registry .
3.2 Revenue Shares & Payout Clearances: Sellers earn 85% of the total listing base price. Payouts clear automatically from escrow exactly fourteen (14) days after the scheduled issue run date, provided that the service was successfully completed and the seller uploaded verifiable Proof of Delivery (PoD) attachments.
3.3 Timely Order Management: Sellers must audit and approve incoming submissions promptly to prevent automated expiration triggers. Failing to fulfill accepted orders or providing fraudulent Proof of Delivery attachments will result in escrow forfeiture and permanent platform bans.
3.4 Marketing & Promotional Consent: By activating a publication listing on the marketplace, sellers grant Mailexirus a non-exclusive, worldwide, royalty-free license to utilize their publication's public name, branding logos, package pricing details, and general listing description in our outbound promotional and marketing campaigns (including, but not limited to, public feature digests, social media showcase ads, and platform discovery emails) to actively drive buyer demand to your open inventory.